Bag Care Instruction
At MONIQUE, we believe in all of our products and really hope you are too delighted with them as we are. Please read below for our product warranty. If you have any questions, our customer service team is always available by email at Hello@Monique-Store.com
Our authentic leather products come with a warranty. For any defects from manufacturing after purchasing, repairs will be on us (with our apologies). Please email to our customer service team at Hello@Monique-Store.com or
fill our contact form >here<. Then we’ll handle your issue as soon as possible. Or you can contact our sales person directly and they’ll bring back the bags for repairs. If you prefer to contact customer service via email, please make sure to include a photo of your item with details about it defect, and a scan of our Certificate of Authenticity issued individually for each of our bags.